Shipping
Nanoliss ships through third-party courier partners. You will receive an order confirmation after purchase, and tracking details once the order is dispatched.
We currently deliver across India only. Shipping liquids internationally is a customs and compliance exercise we refuse to do half-heartedly — if you're outside India and want Nanoliss, message us on WhatsApp and we'll arrange it case by case.
Please make sure the delivery address and phone number are correct at checkout. Failed deliveries or losses caused by incorrect details may not be eligible for replacement or refund.
Returns
Returns are accepted only for unopened, sealed products within 7 days of delivery. Products that are opened, used, damaged by misuse, or returned after the return window are not eligible.
To start a return, email your order number, reason, and product photographs to hello@nanoliss.com.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photographs. Once reviewed, we will arrange an appropriate replacement or refund.
Cancellations
Orders can be cancelled before dispatch. After dispatch, the return policy applies.